As we move into a new economy where there will be considerable changes to the way we manage work after the pandemic, various studies are beginning to focus on the increasing importance of soft skills within the economy. Certainly, some have suggested that during the lockdown, skills such as empathy, flexibility and self-determination, have become increasingly important in managing not only ourselves during a challenging time but also others who work with us. This is not surprising as unlike the hard subject-related skills we teach students in schools, colleges and universities, soft skills are more to do with improving an individual’s ability to listen well, communicate effectively, be positive and manage conflict. They are also about building trust, working well with others and managing time effectively. In other words, these are the type of skills that many of us would assume that most organisations would be developing amongst their employees every day. The go...
Entrepreneurship, innovation and the economy